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Frequently Asked Questions
Do you sell used watches?
No - all our watches are 100% brand new.
Are your watches originals or do you sell fake and replica watches?
No - all our watches are 100% genuine and are covered by a manufacturer's warranty.
Do your watches come with a guarantee?
Yes, all our watches are covered with the full manufacturers guarantee.
How are your watches sent out and are they insured?
We send all our watches out by Royal Mail Special Delivery, or Royal Mail Recorded Delivery for items under £30. Special Delivery items are delivered by 1pm the following day.
Will you price match?
We don't make excuses about why we can't price match - we will always do our best to beat any price you find elsewhere. Simply contact us with the details of the other site, but please remember we will only price match if the item is in stock on the other site.
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